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Your Guide to Mastering Email Deliverability
Blog

Mastering Email Deliverability and Performance: A Comprehensive Guide

Email marketing remains a powerful tool for businesses to connect with their audience. However, to ensure your messages reach the inbox and drive results, it’s crucial to master email deliverability and performance. This comprehensive guide will delve into the key factors that influence email deliverability, provide actionable tips for optimization,

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Enhancing the Customer Journey with SMS Marketing
SMS

Elevating the Customer Experience at Every Touchpoint Through SMS Communication

Instant gratification is the norm with consumers these days. As their attention spans are getting shorter than ever, businesses continually seek innovative ways to engage and retain customers. Enter SMS communication—a powerful tool that leverages the ubiquitous presence of mobile phones to deliver timely, personalized messages directly to consumers. SMS

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Choosing between CDP and CERP
Blog

When to Invest in a CDP or CERP: A Guide for Consumer Brands

In a previous post, we had explained the key differences between a CDP (Customer Data Platform) and a CERP (Customer Engagement and Retention Platform). As a follow up to that, we will now briefly explain when consumer brands should deploy a CDOP and when they should invest in a CERP.

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Differences between CDP and CERP
Blog

CDP vs. CERP: Key Differences and How to Choose the Right Tool for Your Brand

Consumer brands globally and in India are significantly investing in marketing automation tools to manage customer expectations online by leveraging insights from their digital behaviour. The two most common tools are a CDP (Customer Data Platform) and CERP (Customer Engagement and Retention Platform). Thanks to a mix of misplaced positioning and low

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